Our Ploicy

Looking for daily, weekly, bi-monthly, or monthly service?

Looking for service that listens to your companies needs?

Blessing Janitorial, Inc., welcomes the opportunity to meet with you for a free estimate.

Blessing Janitorial, Inc., knows that finding a good quality janitorial service can be costly & time consuming.

We use a customized profile to fit the needs of each client, we offer a wide variety of services ranging from standard property cleanings to Move Out/In Cleanings.

Our Employees are trained to pay close attention to the detailed requirements of each engagement. Our strict quality control procedures ensure that any issues or discrepancies are resolved within 24 hours.

Call us, you will see the difference that motivated cleaning professionals can make in your business.

General Policies & Procedures

Outlined below are subjects of importance to your properties.

Quality Control

· Tenant and/or Client Log Books (by client request)

o These log books are to provide a way to either note a complaint (to be rectified immediately) or to make a specific request for service. Designated personnel shall sign and date log book after each entry.

Supervision

· Supervisors are provided on each job location to supervise, inspect and teach. It is their responsibility to ensure that specification requirements are being met according to the frequency requirements set forth contractually.

· The owner performs a walk through on a bi-weekly, weekly, or monthly basis, coordinated with the supervisors, in order to ensure the highest level of quality for each client.

Management

· Management is the single most important factor needed to provide quality service. Open communication between upper management and supervision is facilitated through scheduled meetings as well as walk throughs. This forum creates the opportunity for discussion on such topics as personnel, specific tenant needs, likes and dislikes, any building management concerns and improvement to the overall building appearance. All management energy is focused upon open communication and immediate responsiveness to all client needs.

Account Installation

· It is generally the case that the building management changes cleaning companies because they are displeased with the current service in some way. The service may not be up to specification; there may be a lack of responsiveness to management concerns, or employee theft problems. Although these may serve as potential problems, they are only examples. As a new customer, you must immediately identify deficit areas and take immediate action by contacting our company, so that we may correct these problems early on, if necessary. We pride ourselves on a more personal level of service.

· Tenant or building idiosyncrasies must be explained, such as doors to be kept closed or locked, and lights to be left on or off. Specific-care items must be noted, such as specialty rugs, marble flooring and desktop trinkets, which are “Do Not Touch” items.

· If the building is not up to standard, we will employ extra personnel until such time that resolution has occurred.

· Daily contact with building management will occur until such time that minor details are ironed out.

Personnel

· All personnel are acquired through referrals from current employees.

o Applications must list prior experience

o Interviews are mandatory

· Our consistent growth opportunities have allowed incentives through evaluation processes for upward mobility, specialization and pay increases. Many of our employees have been with us for many years, with little turnover.

Identification

· We ensure that tenant/client can distinguish our work force from other occupants on premises after the regular work shift has departed.

o All personnel wear company-issued shirts with our logo.

o All personnel wear company-issued ID badges.

We bring peace of mind to your business!

Phone: (561) 248-5280

Licensed and Insured

Email: sales@blessingjnaitorial.com